The Flow Cytometry Core Facility iLab Site Has Moved Location and Services From This Link Is No Longer Available. Please Go To: https://ca.ilab.agilent.com/account/login To Log Into The New Site URL. If There Are Any Issues, You Can Contact The Core Directly Or iLab Support At: ilab-support@agilent.com.

 

 

Overview of Services

 

The Flow Cytometry Core Facility (FlowCore), is housed in the Terry Fox Laboratory and provides investigators at the British Columbia Cancer Research Centre access to high quality, cost effective flow cytometry services. By providing these services, as well as the scientific expertise necessary to effectively use this technology, the facility serves to enhance the scope and quality of scientific research performed at the centre.

 

For more information on the Flow Cytometry Core Facility and the Terry Fox Laboratory, please follow this link to the Flow Cytometry Web Page.

Location and Hours of Operation

Location	Hours
BC Cancer Research Centre 675 West 10th Avenue, Rm 11-218 Vancouver, BC  V5Z 1L3	Staffed hours: Mon - Fri, 9:30 - 4:30 Certain instruments open to trained users: 24/7

 

Booking Policy

Analyzers

It is mandatory that you sign up for an instrument prior to running your experiment on that instrument. This will guarantee the availability of the instrument for you. If you do NOT book the instrument but another person made that same booking, then that person has the right to the instrument over you during that time slot. 

Please review the following steps for booking our analyzers.

1. Please log onto our online schedule at https://my.ilabsolutions.com/service_center/show_external/3726. If you do NOT have an account, then please click “sign-up” and follow instructions to create an account
2. Click “Reservation”
3. In order to view the schedule, choose instrument(s) of interest listed in the panel on the right side of the page
4. In the calendar, click the name of the instrument of interest. You will then be re-directed to the calendar of the selected instrument.
5. Book your desire time slot by clicking, holding, dragging and letting go of the left-click button of the mouse.
6. Fill out further information if necessary
7. Click “save reservation” to confirm your booking

 

Cell-sorters

Please review the following steps for booking cell-sorting experiments.

1. Please log onto our online schedule at https://my.ilabsolutions.com/service_center/show_external/3726. If you do NOT have an account, then please click “sign-up” and follow instructions to create an account
2. Click “Reservation”
3. In order to view the schedule, choose instrument(s) of interest listed in the panel on the right side of the page
4. In the calendar, click the name of the instrument of interest. You will then be re-directed to the calendar of the selected instrument.
5. Request for your desired time slot by clicking, holding, dragging and letting go of the left-click button of the mouse.
6. A request form will appear. Please complete the form entirely, so that the flow core can make approval decisions accordingly.

 Sort request approval process:

1. Upon approval of your request, you will receive an automated email informing you of your confirmed time and date of your sort experiment.
2. If your sort request is not approved, a flow core staff will contact you by email with further instructions

 

Cancellation Policy

Analyzers

Your booking is confirmed immediately after you click “save reservation”. There are 2 situations regarding cancellation. 

1. You can cancel your reservation without incurring any cost two hours prior to your scheduled time. You can do so on the online schedule. You will not be billed.
2. If you wish to cancel within 2 hours prior to your scheduled time, then this is considered last-minute cancellation. In most cases, you will be billed for this time slot, unless you can find another person to take your time slot. If not, then the flow core reserves the right to bill you for your scheduled time slot. Please email flowlab@bccrc.ca, should you cancel last minute.

 

Cell-sorters

 Your booking is confirmed upon the flow core’s approval of your sort request. There are 2 situations regarding cancellation.

1. You can make cancellation requests one business day prior to your scheduled time. You must obtain an email confirmation from the flow core to confirm such a cancellation in order to make such a request effective. You will not be billed.
2. You can make cancellation requests less than one business day prior to or on the day of your scheduled sort. This is considered last-minute cancellation. You will not be billed if you can find another person to take your time slot. If not, then the flow core reserves the right to bill you for that time slot. Please email flowlab@bccrc.ca, should you cancel last minute.

Contacts

Name	Role	Phone	Email	Location
Flow Core		604-675-8000 ext. 7738	flowlab@bccrc.ca

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