Welcome!
ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Department of Materials Science and Engineering laboratories are located in Hoover Hall and Gilman Hall. Labs in Gilman are used primarily for research, whereas labs in Hoover are used for both research and teaching. These laboratories contain test equipment and facilities to investigate thermal, mechanical, and chemical properties of materials, as well as teach the physical concepts and illustrate the important processing operations involving materials.
Hoover Hall: 528 Bissell Rd, Ames, IA 50011
Gilman Hall: 2415 Osborn Dr, Ames, IA 50011
