ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The provision of the core facility is to provide current and emerging testing and characterization technologies to assist the OSU research projects and to advance region's industries. The Core Lab trains OSU students and external users to master state-of-the-art manufacturing and analytical tools in materials science and engineering. It also bridges the connection between OSU researchers and external academia and industries. The Core Lab houses the fabrication and characterization instrumentation essential for the development, understanding, and study of conventional and new materials and devices.
Please ACKNOWLEDGE us - The Core Lab users must acknowledge the Core Lab in their publicatioins and/or presentations rely significantly on the Core Lab resources. The general acknowledgement should read, "(insert methods, such as SEM or XRD) work was performed at the Core Lab of Helmerich Research Center at OSU-Tulsa."
| Hours | Location |
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Monday - Friday 8AM - 5 PM
**Access available to trained users 24/7
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Helmerich Research Center, Core Labs 526 N. Elgin Ave Tulsa, OK 74106 |
Dr. Raman P. Singh, Director, Helmerich Research Center
Email: raman.singh@okstate.edu
Phone: 918-594-8155