ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

About

RI-MUHC ARD

The RI-MUHC ARD iLab Site Has Moved Location and Services From This Link Is No Longer Available. Please Go To: https://ca.ilab.agilent.com/account/login To Log Into The New Site URL. If There Are Any Issues, You Can Contact The Core Directly Or iLab Support At: ilab-support@agilent.com.

 

Overview of Services

The Animal Resource Division provides professional and technical support to investigators and staff. The facilities are fully compliant with the recommendations established by Canadian Council on Animal care (CCAC) and the Animal Facilities Coordinating Committee (FACC).  A veterinary service is also available to provide professional support in project design and animal care to investigators and staff.

 

The Animal Resource Division is responsible, directly and indirectly, for assisting in and advising on the care and use of experimental animals across the various sites.

Getting Started

  • Sign up for a new account using the link in the upper right hand corner, or click HERE.
  • Login with your iLab credentials in the upper right hand corner.
  • Forgot your password? Reset your password HERE.
  • Visit the Customer Help Manual and Service Request Manual for further guidance using iLab's Core Facility Services.
  • For an introductory webinar on using iLab click HERE and register to view.

 

Hours of operation

Hours         

 7am-4pm

       For all vivariums

 

Links and Resources

  1. https://researchportal.muhc.mcgill.ca/
  2. http://www.mcgill.ca/research/researchers/compliance/animal/sop/
  3. http://www.ccac.ca/
  4. https://darwin.research.mcgill.ca/eSirius2011D/