In observance of the upcoming holidays, Agilent Cross Lab iLab Operations Software will be closed during US hours on Monday December 25th, 2017 and Monday January 1st, 2018. EU and APAC will be closed on Tuesday December 26th, 2017. During the week, we will have limited support hours and resume regular support hours on Tuesday January 2nd, 2018. For urgent matters, please add "URGENT" to the ticket subject and these requests will be prioritized first.



To submit a help ticket with iLab, click on the HELP link to access the support portal. If you are unable to access the support portal, email and this will create a ticket. iLab Support can also provide you with access to the support portal.

UVM Advanced Genome Technologies Core

Overview of Services


The Advanced Genome Technologies Core is an overarching umbrella encompassing three distinct shared resource facilities:  The Vermont Cancer Center DNA Analysis Facility, the Vermont Genetic Network Microarray Facility, and the Vermont Cancer Center-College of Medicine Massively Parallel Sequencing Facility.  The mission of the core is to comprehensively support research by providing direct services to research laboratories and by introducing emerging technologies to the broader University community. The facilities within the Advanced Genome Technologies Core offer a wide breadth of services to facilitate research involving identification, quantification, and profiling of nucleic acids.



Please use the following link to view our website:


Getting Started


  • Login to your iLab account with your approved iLab credentials in the top right corner.
  • Don't have an iLab account? Sign up for one here!


Operational Policies


  1. Sample Submission, Storage and Retrieval Policy
  2. Procedure for Qualifying a Grant for the VCC subsidy in the DNA Analysis Facility








Location and hours of operation



7:30am - 5 pm Mon-Fri.

305 HSRF 



Name Role Phone Email Location
Jessica Hoffman
DNA Analysis Facility
305 HSRF
Scott Tighe
Massively Parallel Sequencing Facility
303 HSRF

Sample Submission and Laboratory Services

Search available services: View: by category alphabetically
UVMCC DNA Analysis Facility (13)
VCC-COM Massively Parallel Sequencing Facility (16)


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